IT Support Engineer

Responsibilities include: 

• Provide onsite support to end users on server, desktop and network related challenges 
• Update incident ticketing system and coordinate with the team or other support group to close the incident 
• Assist in other IT related projects or activities such as upgrades, changes, maintenance, and relocations as when required 

Requirements: 

• ITE/Diploma in IT, Electronic or Computer-Studies related 
• IT savvy and proficient in Wintel operating system and basic networking 
• Windows Servers (including Exchanges) knowledge is preferably required 
• Strong interest in IT and Customer Service 
• Customer-oriented, patient and a strong team player 
• Possess good communication and interpersonal skills 
• Candidates with good spoken English and Mandarin are preferred (to liaise with associates) 

Job Summary

• ITE/Diploma in IT, Electronic or Computer-Studies  
• Customer-oriented and works well in a team 
• 5.5 days working week
• Fruitful and rewarding work

Employer Profile 

ML Systems Integrator Pte Ltd is an IT firm priding ourselves in the provision of solutions, services and support to our clients, all with the welfare of our clients in mind. We have a wide suite of service offerings and operate as a one-stop hub to assist and support clients from the initial office set-up to maintenance of their IT infrastructure.