We plan, design, supply, install and maintain servers and network solutions. We also work with a wide variety of companies; ranging from small and medium sized businesses to large blue chip corporations.
We troubleshoot existing installations and we build green field servers and network solutions.We also provide consultancy and project management services to large blue chip corporations. We manage large programmes of work such as desktop upgrades, server migration, security enhancement, etc. We provide project and programme management functions. Over the last couple of years we have managed teams ranging in size from 5 to 100 people. We have the ``hands on`` experience of real world IT projects.
This means that you benefit from the latest technology thinking, processes and procedures. 10 years has seen us handle a multitude of different projects. Our knowledge base is considerable. You are therefore guaranteed to benefit from our extensive experience. Except those where we have signed a non disclosure agreement we can provide references for most of our current projects.
MLSI makes sure you don’t waste a single minute.
In today’s market, many vendors provide general and basic maintenance at an extremely low value with poor services, which result in clients being poorly served. These are vendors who put the word “sales” before “services,” we believe it is high time to change and revive the situation. ML Systems Integrator Pte Ltd is set up to address this significant shortcoming in the market where our team belief through excellent service and integrity, we will be able to build a long-term relationship and trust with our clients.
While we do strive to remain a profitable company, we believe firmly in conducting businesses with the highest level of business ethics.
Profits are essential to enable us to continue what we are doing, but it is probably not the only reason why we’re still in business today. The most significant satisfaction comes from our clients when they thank us for transforming their problematic IT systems to a problem-free IT system they can rely on – this is what keeps us going. We’ve implemented some policies to help us stay focused on our goals: – Be it on or off-hours; we will resolve problems as soon as possible and worry about the agreed service level later. It is because we understand that your work is affected and delays can lead to lost businesses or missed deadlines. – Rather than tying you up with a substantial up-front payment, we prefer to establish a good long-term relationship with you based on mutual benefits. That’s the reason why we adopt a customized contractual model where it’s streamlined to your budget and objectives
When we first started in 2013 and were looking around for a reliable IT support team, ML Systems Integrator came highly recommended. Marcus and his team assisted us since the beginning and our company are quite pleased with the services provided.
"True professional SI"
ML Systems Integrator is a true professional SI, readily available for any questions or concerns and always willing to help. They explain all possible scenarios and recommend the best solution and we are very happy with the results. Our experience is positive and would certainly recommend them for anyone seeking his area of expertise.
"The fastest response time!"
The main criteria our company looks at outsourced IT support is reliability. Many firms in the market are affected by high staff turnover and their service quality being comprehended. Till now, Marcus has been assisting us well. In addition, comparing to our previous outsourced IT support, Marcus provides the fastest response time and is able to resolve majority of the issues within 10mins. He also provides cost savings solutions in maintaining our IT system.
We applaud and compliment ML System Integrator for their outstanding service in delivering quality, efficiency and informative support to our business.
"Professional & technically skilled!"
ML Systems Integrator has always been prompt in taking action on troubleshooting our problems. Being able to contact them 24/7 is very important to us as marine business runs nonstop. Marcus is very professional not only on handling projects, he is also technically skilled in many hardware and software. Thank you for keeping our wires organise!
Have been using MLSI services for more than 2 years and we are pleased with their work. They are efficient and they response promptly when contacted for assistance.
"Impressed with the quality of services"
ML Systems Integrator is very helpful and competent in managing our IT needs. He is knowledgeable and was able to understand and address our concerns. I am impressed with the quality of his services and responses to identify and resolve IT issues at hand.
"Reliable and competent IT vendor"
ML Systems Integrator has always been a reliable and competent IT vendor, providing us with efficient and excellence service. Always a pleasure working with them.
"Definitely recommend their services."
We’ve been using ML Systems for about 3 years now. Having to have an IT department stationed in Stockholm can be miserable when an emergency happen. Marcus has been reliable in assisting us when that happens. He also helped with the set-up of our internal computer systems and servers. We would definitely recommend their services.