10 over years of experience in IT Services and Projects and still counting.
With the experienced team, the quick resolutions are pretty definite.
Our office is in centralize area so as to ensure the fast turnaround for our clients.
The response are so fast which usually leave our clients amazed and happy.
We have various contracts that can streamline to your requirements from annual maintenance to blocked hourly maintenance to monthly maintenance or per system maintenance. Talk to us and we can consult you more on the type of maintenance that suit you best!
This depends on the agreement we have with you on the contract in regards to the response time but in general, you will get your enquiry or issues/challenges answered within the day itself.
YES! We have plans catered to SME or a few persons office. Such as remote support only with unlimited daily calls and support etc. Just let us know your requirements and we will fit right in!
We actually welcomed this as most of the time when the IT stuff is not being consulted or advise, it generally goes haywire and upon which more cost will incur in getting it fix or re-adjust/re-configure the entire infrastructure. And to note that the downtime will be much more severe.
YES! We actually will work out with you and your designated lawyer on the confidentiality agreement and ensure you and us are protected from data breaches. We are also known for being overly careful of the data where we keep asking for acknowledgment and confirmation.
MANY!! We value add our clients in so many ways that you will be astonish to find out in the long run where we assist in saving costs for you, ensuring pricing competitiveness, willing to go for the extra mile just for you!
IT project support & management
System roll out, firewall implementation & more
Amazon, Microsoft Azure, IBM & Google Cloud
When we first started in 2013 and were looking around for a reliable IT support team, ML Systems Integrator came highly recommended. Marcus and his team assisted us since the beginning and our company are quite pleased with the services provided.
"True professional SI"
ML Systems Integrator is a true professional SI, readily available for any questions or concerns and always willing to help. They explain all possible scenarios and recommend the best solution and we are very happy with the results. Our experience is positive and would certainly recommend them for anyone seeking his area of expertise.
"The fastest response time!"
The main criteria our company looks at outsourced IT support is reliability. Many firms in the market are affected by high staff turnover and their service quality being comprehended. Till now, Marcus has been assisting us well. In addition, comparing to our previous outsourced IT support, Marcus provides the fastest response time and is able to resolve majority of the issues within 10mins. He also provides cost savings solutions in maintaining our IT system.
We applaud and compliment ML System Integrator for their outstanding service in delivering quality, efficiency and informative support to our business.
"Professional & technically skilled!"
ML Systems Integrator has always been prompt in taking action on troubleshooting our problems. Being able to contact them 24/7 is very important to us as marine business runs nonstop. Marcus is very professional not only on handling projects, he is also technically skilled in many hardware and software. Thank you for keeping our wires organise!
Have been using MLSI services for more than 2 years and we are pleased with their work. They are efficient and they response promptly when contacted for assistance.
"Impressed with the quality of services"
ML Systems Integrator is very helpful and competent in managing our IT needs. He is knowledgeable and was able to understand and address our concerns. I am impressed with the quality of his services and responses to identify and resolve IT issues at hand.
"Reliable and competent IT vendor"
ML Systems Integrator has always been a reliable and competent IT vendor, providing us with efficient and excellence service. Always a pleasure working with them.
"Definitely recommend their services."
We’ve been using ML Systems for about 3 years now. Having to have an IT department stationed in Stockholm can be miserable when an emergency happen. Marcus has been reliable in assisting us when that happens. He also helped with the set-up of our internal computer systems and servers. We would definitely recommend their services.