We troubleshoot existing installations, and we build greenfield servers and network solutions.We also provide consultancy and project management services to large blue-chip corporations. We manage large programmes of work such as desktop upgrades, server migration, security enhancement, etc. We provide project and programme management functions. Over the last couple of years, we have managed teams ranging in size from 5 to 100 people. We have the "hands-on" experience of real-world IT projects.
SOLUTIONS . SERVICES . SUPPORT
Our business operates on two levels. At one level we provide "hands-on" computer and network services to small and medium-sized companies. We design, plan, install and maintain servers and network solutions.
Our experiences within the corporate sector enable us to bring corporate thinking to the small and medium business - without the cost. These means that you benefit from the latest technology thinking, processes and procedures. Ten years has seen us handle a multitude of different projects. Our knowledge base is considerable. You are therefore guaranteed to benefit from our extensive experience. Except those where we have signed a nondisclosure agreement, we can provide references for most of our current projects.
Over the last ten years, we have provided high quality, reliable and cost-effective IT solutions to a wide range of companies across Singapore. We plan, design, supply, install and maintain servers and network solutions. We also work with a wide variety of companies; ranging from small and medium-sized businesses to large blue chip corporations.
We pride ourselves on providing exceptional service; think of us as your IT concierge. By combining our extensive technological experience with a thorough understanding of your needs, we deliver high quality and relevant solutions that work.
Get 24/7/365 server and networking device monitoring with regular, scheduled onsite support to keep everything running smoothly.
Comprehensive Health Check
Every server, workstation, and networking devices will get a complete health check with an entire network mapped and asset list for you to keep.
Regular Service Reviews
Regular meetings with your dedicated Account Manager to keep your business and IT aligned. Get access to a virtual CIO to help you with your IT planning.
In today's market, many vendors provide general and basic maintenance at an extremely low value with poor services, which result in clients being poorly served. These are vendors who put the word "sales" before "services," we believe it is high time to change and revive the situation.
ML Systems Integrator Pte Ltd is set up to address this significant shortcoming in the market where our team belief through excellent service and integrity, we will be able to build a long-term relationship and trust with our clients.
THE WAY WE CONDUCT BUSINESSES
While we do strive to remain a profitable company, we believe firmly in conducting businesses with the highest level of business ethics. Profits are essential to enable us to continue what we are doing, but it is probably not the only reason why we're still in business today. The most significant satisfaction comes from our clients when they thank us for transforming their problematic IT systems to a problem-free IT system they can rely on – this is what keeps us going. We've implemented some policies to help us stay focused on our goals:
- Be it on or off-hours; we will resolve problems as soon as possible and worry about the agreed service level later. It is because we understand that your work is affected and delays can lead to lost businesses or missed deadlines.
- Rather than tying you up with a substantial up-front payment, we prefer to establish a good long-term relationship with you based on mutual benefits. That's the reason why we adopt a customized contractual model where it's streamlined to your budget and objectives